Comment on a Reel · Instagram
“how much is it? 🙋♀️”
Keyword rule “price” replied on the post and opened a DM
CRM and marketing automation · Brazil and Latin America
Every conversation, click and sale your customers make, on one timeline.
Gavvio brings WhatsApp, Instagram, Messenger and TikTok into one inbox, captures leads with first-party forms and tracking, and automates what comes next — from the first comment to the approved purchase. Built for agencies and digital businesses.
Timeline · Mariana Costa
Contact since today, 09:12hot leadphoto-course
Sourceinstagram | cpc | september_launch | reels_02
- 09:12
- 09:14Form submitted · Formname, e-mail and WhatsApp filled in the pop-up formSource captured, contact unified by phone number
- 09:15Automation · welcome · WhatsAppApproved template sent inside business hoursStep 1 of 4 · “Course onboarding”
- 10:02Message received · WhatsApp“can I pay in 12 installments?”Assigned to Camila · answered in 3 min
- 11:40Purchase approved · HotmartR$ 497.00 · Photography courseSent to Meta as Purchase, with the click’s source attached
- Free plan to get started
- One workspace per client
- Official WhatsApp Business API
- LGPD compliant (Brazil's data protection law)
- Support in Portuguese and English
AttractChannels
The channels where your customers already talk to you, connected through one flow.
Pre-flight checks, consent, account picker, done. When something is missing — a permission, an unverified number, a personal account instead of a business one — Gavvio names the step and where it lives in the provider's own dashboard.
Connected
WhatsApp Business
Official Cloud API
+55 71 9•••• 2210Manage
Connected
Instagram
DMs, comments, lives and stories
@studio.auroraManage
Connected
Facebook Messenger
Page and inbox
Studio AuroraManage
Pending approval
TikTok
Business account · comments and messages
Integration pending approvalNotify me
WhatsApp Business
Messages, approved templates and voice calls answered in the browser, with optional recording and transcription.
DMs and comments on posts, Reels, lives and stories, with automatic replies that move the conversation into the DM.
Facebook Messenger
Page inbox and comments, through the same Meta connection flow.
TikTok
Comments and messages of the business account, with the same rule model. Integration pending approval with TikTok for Business.
ConverseConversations
One inbox for the whole team, with each contact's context right beside the thread.
- Assignment, tags and triage. Who answers what is clear, and automation-only threads stay apart from the ones that need a person.
- Approved WhatsApp templates outside the 24-hour window, free text inside it — the composer knows which one you are in.
- WhatsApp voice calls answered in the browser, with recording and transcription when the caller consents.
- The contact's profile next to the conversation: click source, submitted forms, purchases and automations in progress.
- Search across the whole history, accents or not.
Mariana CostaAssigned to Camila
Today
Hi! I saw the Reel about the course. Can I pay in 12 installments?
Hi Mariana! Yes — 12 × R$ 49.90 on a card, or R$ 497 upfront via Pix.
Perfect, going with Pix 🙌
Purchase approved on Hotmart · R$ 497.0011:40
Write a message…
ReplyComments and messages
Answer comments at scale and take the conversation into the DM.
Rule · keyword “price”PostsReelsLivesStories
@mari.costa how much is it? 🙋♀️
Public reply
Private message
Hi Mari! The course is 12 × R$ 49.90. Want to save your seat? 👉 gavv.io/course
- Keyword rules for posts, Reels, lives and stories on Instagram and Facebook.
- Public reply and private message from the same trigger, with a button that opens the conversation.
- A role just for moderation: the community team sees the comments and nothing else.
- TikTok with the same model: business-account comments and messages, keyword replies, a welcome message and suggested questions.
CaptureForms, tracking and links
Capture the lead, keep the source, and hand the conversion back to the ad that produced it.
Forms
Native builder, conversational mode and a pop-up on your own site through a 16 KB script — no iframe, so the visitor who came from an ad keeps their identity.
Tracking
Site and checkout events sent server-side to Meta and Google Ads, with advanced matching, source attribution for Hotmart and per-destination diagnostics.
Links
Short links with standard UTMs and click identity, plus an escape from the Instagram and Facebook in-app browser into the right app on the phone.
Deliveries · Meta Conversions APIDestination health · 100% over the last 24 h
| Lead | Form “Waiting list” | 11 parameters | delivered |
| Purchase | Hotmart · purchase approved | 12 parameters | delivered |
| Contact | WhatsApp · ad click | ctwa_clid | delivered |
AutomateAutomations
Automations that respect business hours, business days and each channel's messaging window.
- Triggers from any channel: form submitted, message received, purchase approved, comment, tag applied.
- WhatsApp, e-mail, DMs and tasks in the same automation, with branches, waits and a fallback when a send fails.
- Ready-made templates: cart recovery, onboarding, welcome sequences, post-meeting follow-up.
- AI chat builder: describe the flow in plain language and review every step before activating it.
Course onboardingActive · 128 enrolled
Trigger · Form submitted
Pop-up “Waiting list”
Send WhatsApp
Template welcome_v3 · business hours only
Wait 1 day
Business days, workspace time zone
Replied?
Branch
yes
Assign to the team
Camila or Diego, whoever is free
no
Send e-mail
“Still have questions? Message us on WhatsApp”
GrowContacts, e-mail and video
A clean contact base and the owned channels to work it with.
Contacts
Unification by phone and e-mail, duplicate detection with review before merging, and spreadsheet imports with AI-assisted column mapping.
Sending from your own domain, DNS records configured automatically, audiences by tags and segments, and the same automation engine.
Video
A library with its own player, VSLs whose watch events land on the contact's timeline, and a shareable link.
ScaleFor agencies
One workspace per client, a role for every person on the team, and your brand on the dashboard.
- Workspaces isolated by construction: each client's data, channels and automations stay separate in every query.
- Six roles: owner, admin, analyst, viewer, chat agent and comment moderator.
- White-label: a subdomain on Pro, your own domain and full branding on Organization.
- Dashboards and a daily briefing per client, with the numbers an agency has to show every week.
ProtectSecurity and privacy
Private by default, compliant with the LGPD.
- Integration tokens and 2FA secrets encrypted at rest with AES-256-GCM.
- Every provider webhook verified by signature before any processing.
- Organization and workspace isolation in every query, with an audit trail.
- Account deletion with a 30-day recovery window, then a full purge, backups included.
ChoosePricing
Start free. Grow when your clients do.
Most popular
Pro
$129/mo
For agencies: up to 20 workspaces, subdomain white-label, daily briefing.
Try Pro for 14 daysPrices in US dollars, billed monthly through Stripe; Brazilian customers are billed in BRL. Annual billing takes 20% off. Enterprise on request: SSO, SLA and dedicated infrastructure — talk to the team.
Connect your first channel today.
Create the account, connect WhatsApp or Instagram, and watch the first conversation land on the timeline.
No credit card needed to start.